Onsite Field Service Engineer

Posted 7 hours ago

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About the role

  • Field Service Engineer providing customer support for analyzer and measurement systems in the Pulp & Paper manufacturing process. Requires strong technical skills and extensive field experience with travel expectations up to 75%.

Responsibilities

  • Provide customer support for analyzer and measurement systems installed in Pulp & Paper manufacturing process.
  • Carry out service calls on a preventative and reactive basis as required, undertaking service and repair of products and systems to deliver against customers’ requirements.
  • Keep accurate records regarding job progress, delays, problems, deliveries, changes, extras, and engineering and fabrication errors.
  • Report back on the completed service outlining the activities carried out, faults found and any future recommendations for improving the service offering.
  • Train customer staff in methods to maintain and repair the equipment, to ensure knowledge is transferred.
  • Conduct audits at customer sites to record and analyze process improvement opportunities.

Requirements

  • 4+ Years experience in the field with instrumentation and electromechanics preferably in a pulp and paper manufacturing environment.
  • A technical school diploma in instrumentation, electromechanics, or mechatronics.
  • A University bachelor’s degree in Electro-Mechanical or similar engineering.
  • Electro-mechanically inclined, computer-based system literate, self-guided, and have a strong work ethic.
  • Self-motivated who excels both independently and as part of a team.
  • Comfortable handling customer pressure, staying focused, and collaborating effectively.
  • Overall travel expectations are up to 75%.
  • This position requires a valid driver’s license.
  • Instrumentation background.
  • Understanding of paper machines paper making process.

Benefits

  • Includes a generous wage and benefits package that includes a company-funded registered pension plan.

Job title

Field Service Engineer

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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