Field Service Technician supporting Edward Jones branch offices and vendor sites in San Antonio area. Responsible for managing installations, upgrades, and maintenance of network connectivity and infrastructure including travel to various locations.
Responsibilities
Support Edward Jones branch offices, vendor sites, and home FA locations within assigned territory
Responsible for installing, upgrading, and maintaining branch connectivity and site infrastructure
Manage maintenance, IMAC tasks, and various projects while ensuring compliance with SLAs
Provide client training on newly implemented systems
Requires regular travel up to 3 hours in one direction to branch locations
Day-to-day work is primarily in the field within designated territory
Requirements
Associate's degree from accredited college or technical school OR two or more years IT and/or field service experience
Able to use all related computer hardware and software
Able to use job related tools
Able to safely use step ladder
Able to lift and/or move up to 100+ pounds of equipment
Possess a valid driver's license in the employee's state of residence, allowing legal operation of a company vehicle
Provide documentation verifying a minimum age of 21 to meet company car insurance requirements
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