Executive Director leading Business Data and Analytics to enhance USAA's member-centric model. Transforming insights from data and feedback into strategic initiatives for improved member experience.
Responsibilities
Responsible for strategic, tactical, operational, and financial responsibilities associated with CoSA data storage, data preparation, data exploration, information governance, analytics, and information delivery.
Leads the strategy of the sub-functions by establishing and executing a vision for the delivery of information and analytics platforms and solutions.
Provide oversight for successful end-to-end process of information management, analytics and delivery.
Provides thought leadership and participate in developing talent across the USAA Data and Analytics Community.
Keeps current of industry leading practices and advances in data and analytics
Leads the team(s) in the development of new techniques and best practices that deliver effective reporting/analytics.
Responsible for overseeing the implementation of processes and procedures within a CoSA in adherence with Information Governance policy and standards.
Responsible for the development of a successful team’s training/education plans, automated systems, technical tools, staffing/organizational requirements, and expense budget.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
Requirements
Bachelor's Degree in Statistics, Mathematics, Operations Research, Engineering or other quantitative field
10 years data and analytics related experience, driving results in a complex financial services organization
4 years of people leadership experience
Experience collaborating with key resources and stakeholders
Executive-level business acumen
Experience leading projects using Agile methodologies
Experience conducting large scale data analysis
Proven ability to tell a story through data
Ability to understand business requirements, KPIs and convert into analytical hypothesis
Experience with large complex database systems & architecture
Benefits
comprehensive medical, dental and vision plans
401(k)
pension
life insurance
parental benefits
adoption assistance
paid time off program with paid holidays plus 16 paid volunteer hours
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