Client Program Manager at Jabil ensuring logistics operations accuracy and client satisfaction through warehouse management and relationship handling.
About the role
- Director, Program Manager overseeing Claims Modernization at USAA. Leading program management, strategic alignment, and resource utilization across projects.
Responsibilities
- lead and manage resources for efficient and effective program or work effort(s) management
- responsible for departmental program oversight including mentoring and directing program and/or teams of project managers
- ensure execution of efforts are aligned and integrated with corporate and line of business strategies
- participate in work effort closure activities to determine benefit/business impact realization
- provide consultation to program executives and senior management to plan and execute departmental programs
- drive the adoption and sustainment of changes within the organization in compliance with USAA’s Change Management methodology
Requirements
- Bachelor’s degree; OR 4 years of related experience may be substituted in lieu of degree
- 8 years project and/or program management experience, including defining a new program and/or managing large scale projects
- 3 years of direct team lead or management experience
- demonstrated experience using Waterfall or Agile methodologies to execute program strategies and deliver complex work efforts
- advanced understanding and demonstrated application of risk management policies and procedures
- comprehensive knowledge of program management methodology and techniques and program performance evaluation
- proficient experience in USAA’s change management methodology or similar industry change management methodology
- extensive experience developing, maintaining, and reporting on large cost work effort(s) / program budgets
Benefits
- comprehensive medical, dental and vision plans
- 401(k)
- pension
- life insurance
- parental benefits
- adoption assistance
- paid time off program with paid holidays plus 16 paid volunteer hours
- various wellness programs
- career path planning and continuing education assistance
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