R&D Program Manager coordinating global product development programs for Nidec, optimizing resources and costs while ensuring project objectives are met.
About the role
- Program Manager leading delivery of vSOC services at Ardent. Ensures performance, service delivery, and stakeholder engagement in a cybersecurity environment.
Responsibilities
- Serve as the primary point of contact for all contract deliverables and stakeholder engagement.
- Oversee vSOC operations to ensure performance against SLAs and contractual requirements.
- Manage program execution, including staffing, resource allocation, and service delivery.
- Provide weekly, monthly, and quarterly reporting on program performance and metrics.
- Coordinate incident escalation and ensure timely communication with stakeholders.
- Maintain staffing continuity and manage surge support as needed.
- Lead internal governance cadence and performance reviews.
- Ensure alignment between technical teams and customer expectations.
- Identify risks, issues, and opportunities for process improvement.
- Support contract compliance and ensure adherence to security and operational requirements.
Requirements
- Must be a U.S. Citizen.
- Bachelor’s degree in Business, Information Technology, Cybersecurity, or a related field (or equivalent experience).
- 5+ years of experience managing programs or projects within IT or cybersecurity environments.
- Experience managing service delivery in a SOC or similar operational environment.
- Experience overseeing SLAs, reporting, and performance metrics.
- Strong leadership and team management skills.
- Strong organizational and communication skills.
- Ability to manage multiple priorities and stakeholders effectively.
Benefits
- Highly competitive benefits
- Professional development opportunities
- Exceptional culture that embraces flexibility, innovation, collaboration, and career growth
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Associate Director leading program management for TaRL Africa, overseeing operations and partnerships across Sub - Saharan Africa. Managing a team, strategic planning, and stakeholder engagement.
MSP Program Operations Specialist managing operational delivery of contingent workforce program. Partnering closely with stakeholders and global delivery teams while being responsible for supplier management.
Project Manager for Data Transformation at LSEG in India, leading data management strategy and execution for their sophisticated finance organization.
Global Benefits Program Manager responsible for benefits programs in U.S., EMEA, and APAC. Managing delivery, compliance, and employee experience enhancement while collaborating with various teams.
Program Manager providing leadership for scientific support services for NIH in Bethesda. Overseeing task orders and collaborating with technical teams and NIH leadership.
Interim Water Quality Program Manager overseeing implementation of lead testing for schools across California. Leading projects to ensure compliance and enhance water safety standards.
Program Manager at Carrier focused on temperature monitoring programs for food manufacturing and distribution. Managing delivery, data analysis, and customer engagement within a cross - functional team.
Senior Director, Program Management overseeing client operational deliverables in the specialty pharmaceutical industry. Leading teams toward efficient patient prescription processes and operational excellence.
Talent & Engagement Manager developing global talent management initiatives at R1 India. Collaborating with HR and business stakeholders to drive engagement and organizational development strategies.