Staff Design Program Manager at Etsy driving operations for UX Foundations team. Blending program management and strategic impact to optimize design systems and content strategy across product teams.
About the role
- Client Program Manager at Jabil ensuring logistics operations accuracy and client satisfaction through warehouse management and relationship handling.
Responsibilities
- Act as the primary point of contact for assigned accounts, conducting regular business reviews and maintaining strong, proactive communication • Oversee daily warehouse functions for assigned clients, including receiving, pick-and-pack, kitting, and shipping to ensure high-performance fulfillment • Troubleshoot order issues (e.g., sync errors, mis-ships) and manage inventory discrepancies through cycle counts, investigation, and reporting • Onboard new clients by establishing standard operating procedures (SOPs), configuring warehouse management systems (WMS), and coordinating inventory intake • Use data from WMS/OMS to analyze fulfillment performance (e.g., shipping metrics, accuracy) and implement improvements • Split time between the office and the warehouse to ensure client-specific handling instructions and quality expectations are met
Requirements
- 5-7 years of experience in 3PL, logistics, or ecommerce fulfillment • Strong familiarity with Warehouse Management Systems (e.g., ShipHero, NetSuite, Blue Yonder) • Hold a degree/ diploma preferably with 3-5 years of experience in Logistics solutioning and business development • Experience in 3PL solutions, 4PL carrier management, Road freight, warehousing solutions is preferred • Good interpersonal, communication and influencing skills • Leadership, time and task management skills
Benefits
- Excellent written and verbal skills for client-facing meetings and internal coordination • Highly proficient computer skills in Microsoft Office Suite • Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options
Job title
Job type
Experience level
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Not specified
Degree requirement
Location requirements
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