MSP Program Operations Specialist managing operational delivery of contingent workforce program. Partnering closely with stakeholders and global delivery teams while being responsible for supplier management.
About the role
- Staff Design Program Manager at Etsy driving operations for UX Foundations team. Blending program management and strategic impact to optimize design systems and content strategy across product teams.
Responsibilities
- Drive the operations that power Etsy’s UX Foundations team
- Blend hands‑on program and project management with strategic operational impact
- Help the team plan, build, review, and drive adoption of our design system and content strategy across product teams
- Support the Design Systems and Content Design teams
- Lead occasional org‑wide programs with the Director of Design Program Management
- Facilitate the high-level framework for how product teams interact with UX Foundations
- Act as the primary link between UX Foundations and the broader Product Design organization
- Develop streamlined, audience-appropriate reporting that makes the team’s impact and progress observable to collaborators and leadership
- Build the operational framework for Content Design, including running their backlog and developing capacity deployment strategies
Requirements
- 8+ years in program management, project management, or design operations within product development
- Direct experience with design systems and component libraries
- Experience working with content designers
- Ability to context switch smoothly between tactical execution and strategic planning, delivering at a high bar on both
- Clear, succinct communication that adapts depth and detail to the audience and moment
- A focus on improving team flow, decision quality, and craft standards, not just velocity
- Strength in planning and negotiation with leaders while building trust through ownership and follow‑through with ICs
- A generous collaborative spirit with a passion for leveling up the operational skills of those around you
- Familiarity with Jira, Figma, Notion, and Google
Benefits
- equity package
- annual performance bonus
- competitive benefits that support you and your family
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