Telesales position contacting B2B clients to schedule meetings with directors. Focus on facilitating IT improvement discussions without complex sales.
About the role
- Seasonal Sales Associate driving sales through genuine customer experience at Urban Outfitters. Collaborating with team members to maintain standards and enhance the shopping experience.
Responsibilities
- Acts as a brand representative reflective of the company values
- Initiates conversation, shares advice and product knowledge to interact with customer in a personalized way
- Utilizes technology to be well-informed on company priorities and promotions in-store and online; delivers a seamless, omni channel shopping experience through utilization of the tools available to service the customer (i.e. MPOS, POS, In-Store & Curbside Pick Up)
- Contributes to the store by being positive, respectful, and helpful to others
- Collaborates with peers and leadership, sharing ideas and jumping in to support the needs of the team
- Maintains Urban Outfitters’ visual and operational standards while keeping the focus on the customer
- Supports the shipment process to gain awareness of product including what’s new and what’s already on the floor; contributes to completion of omni order fulfillment processes
- Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
Requirements
- Passion for UO brand
- Experience in customer service
- Experience being a team player
- Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
Benefits
- medical
- dental
- vision
- PTO
- generous employee discounts
- retirement savings
Job title
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Location requirements
Telesales position contacting B2B clients and scheduling appointments with business executives. Engaging in meaningful discussions to provide value beyond just sales offers.
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