Creative Projects Manager orchestrating all photo projects in a photography studio at Urban Outfitters. Ensuring project delivery in alignment with brand goals through high-level scheduling and cross-functional coordination.
Responsibilities
Master Scheduling & Pipeline Management
Integrated Team Calendar: Own and publish the master production calendar. Ensure all stakeholders have 100% visibility into weekly and monthly shoot cadences.
Project Scoping: Work with stakeholders to define project scope, goals, and deliverables, ensuring alignment and clear communication.
Risk Mitigation: Proactively identify risks, gaps, and roadblocks and solve them before they become issues.
Brief Gatekeeping: Serve as the final filter for incoming project briefs.
Resource Forecasting: Analyze seasonal volumes to predict peak periods, proactively signaling the need for adjusted timelines.
Documentation & Transparency: Meticulously document all project updates, scope changes, and timeline shifts.
Strategic Planning & Workflow Optimization
Status Tracking: Maintain a high-level of communication between Creative Merch and Buying to foresee any sample hand off issues.
Cross-Functional Liaison: Act as the central information hub between Brand Marketing and Creative, ensuring total clarity and transparency across departments.
Process Engineering & Systems
System Ownership: Serve as the Power User for project management tools (e.g., Asana).
SOP Development for Special Shoots: Build and enforce Standard Operating Procedures (SOPs) for hand-off points between Marketing/Merchandising, Operations, and the Studio.
Bottleneck Resolution: Identify and resolve friction points—such as late briefs or technical dependencies.
Cross-Functional Coordination
Primary Liaison: Serve as the central point of contact for studio timelines and project scope across Marketing, Creative Merchandising, Buying, and Brand Identity teams.
Relationship Management: Foster and maintain strategic partnerships with key decision-makers and cross-functional stakeholders to ensure organizational alignment.
Operational Support: Provide ongoing technical and logistical support throughout the project lifecycle.
Meeting Facilitation: Lead project kickoffs, weekly status updates, and post-launch retrospectives to drive continuous process improvement.
Requirements
Bachelor’s degree in Project Management, Creative Operations, Photography, or a related field OR 3–5 years of experience in project or program management, preferably in a creative, studio, or retail environment.
Proficiency in project management software (e.g., Asana, Airtable, Trello, Smartsheet).
Familiarity with studio workflows and digital asset management systems.
Strong working knowledge of Microsoft Office and Google Workspace.
Excellent organizational and time management skills.
Strong communication and interpersonal abilities.
Ability to manage multiple projects simultaneously in a fast-paced environment.
Detail-oriented with a proactive, problem-solving mindset.
Skilled at gathering and clarifying project briefs to ensure teams have the information they need to execute effectively.
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