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About the role
- Assistant Manager supporting service experience and business operations at Urban Outfitters store. Facilitating team engagement and onboarding while driving customer experience excellence.
Responsibilities
- An Assistant Manager supports the service experience, visual processes, and business operations to achieve an engaging and inspiring store environment.
- Drives a service culture through experiences that are engaging, efficient, and personalized;
- Acts as a brand representative reflective of the company values and partners with the Visual Merchandising Manager on the creation of engaging visual experience that appeals to the UO customer.
- Delivers a seamless, omni channel shopping experience through understanding and utilization of the tools available to service the customer.
- Actively participates as the floor service leader by driving engagement in each zone through elevated communication;
- Facilitates a thorough and thoughtful onboarding for new hires and fosters an environment of continual development;
- Supports the Store Manager in recruiting, hiring, and retaining a diverse and engaged team.
- Collaborates with key partners to effectively execute shipment processing, restocking, and placement of product while maintaining Urban Outfitters’ visual and display standards;
Requirements
- Passion for UO brand
- 2+ years store leadership experience
- Strong merchant skills and a history of delivering financial results
- Proven record of developing great talent
- Ability to work flexible hours to meet the needs of the store, including nights, weekends, and holidays
- Eagerness to learn and grow within the organization
Benefits
- medical
- dental
- vision
- PTO
- generous employee discounts
- retirement savings
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
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