Infrastructure Service Delivery Manager serving as tech lead for pet health brands. Managing service delivery and ensuring communication between MSP and stakeholders across various US locations.
About the role
- Assistant Department Manager supporting retail operations at Anthropologie. Fostering an engaging environment through service excellence and employee development.
Responsibilities
- Acts as a brand representative to promote a positive and inclusive environment in the store, in line with the values of the SPARKED program
- Leads by example in upholding a service culture that demonstrates extraordinary service
- Supports the store leadership team and stylists to promote unique customer events that drive brand engagement
- Actively participates leading the salesfloor and driving engagement in each zone through elevated communication
- Participates in the recruiting, hiring, and onboarding process to ensure we retain a diverse and engaged team
- Supports daily operating processes such as opening and closing procedures, maintaining store standards, restocking product, and helping with facilities or IT issues
- Provides feedback about team training needs to support optimal scheduling and payroll allocation to drive sales and brand initiatives
Requirements
- Anthro brand fan
- 1+ years of retail leadership experience
- Experience being a team player
- Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
- Eagerness to learn and grow within the organization
Benefits
- medical
- dental
- vision
- PTO
- generous employee discounts
- retirement savings
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