IoT Service Delivery Manager responsible for customer relationships and service delivery at 1GLOBAL. Coordinate with cross - functional teams to ensure maximum value for IoT clients.
About the role
- APQP Manager at Marmon/Keystone leading technical risk management and customer requirement execution across North America. Overseeing quality processes and leading a team of APQP Engineers.
Responsibilities
- Lead APQP execution across the U.S., Canada, and Mexico
- Ensure accurate interpretation and flow-down of customer requirements (prints, specs, ASTM standards)
- Oversee: Feasibility reviews
- Process Failure Mode and Effects Analysis (PFMEAs) and Control Plans
- Production Part Approval Process (PPAP) submissions and approvals
- Partner with sales on complex OEM opportunities to assess manufacturability and risk
- Align internal operations and external processors to meet customer expectations
- Drive reduction in quality escapes, Return Material Authorizations (RMAs), and cost of poor quality
- Lead and develop APQP Engineers
- Travel expectations across North America approximately 30-40%
Requirements
- 5-7+ years of experience in manufacturing quality, APQP, or supplier quality
- 3+ years’ experience in proven leadership and cross-functional influence
- Demonstrated experience with: Blueprint reading & Geometric Dimensioning and Tolerancing (GD&T)
- Production Part Approval Process (PPAP), Failure Mode and Effects Analysis (FMEA), Control Plans
- Experience in machining, fabrication, or metals processing environments
- Background supporting OEM or Tier 1 customers
- Bachelor’s degree in Engineering (Mechanical, Manufacturing, Industrial) or equivalent technical experience
- Preferred certifications: Certified Quality Engineer (CQE), Six Sigma Green/Black Belt, GD&T, APQP Core Tools
Benefits
- Immediate Day-One Benefits — medical, dental, vision, 401(k) with Roth option, and company-paid life/STD/LTD.
- Paid Parental Leave (4 weeks)
- Tuition Reimbursement after one year.
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