VP of Sales Operations focused on supporting revenue growth through sales program execution at Gartner. Collaborating across departments and leading teams to enhance seller productivity and retention.
About the role
- Consumer Strategy & Operations Manager at Upside overseeing operational excellence across consumer marketing initiatives and driving strategic priorities to actionable plans.
Responsibilities
- Own end-to-end project planning for cross-functional initiatives, translating topline objectives into integrated roadmaps, sequencing work across teams, and ensuring execution reflects business needs, not just those of individual projects.
- Anticipate and manage interdependencies, risks, and tradeoffs across a complex initiative portfolio, proactively surfacing implications, facilitating decisions, and re-balancing plans as circumstances and timelines evolve.
- Build and maintain operating systems and rhythms (e.g. internal communications, team onsites, team project management, goal-setting, quarterly planning, executive readouts) that create accountability and alignment for the Consumer Marketing organization and partner teams.
- Partner closely with teammates to evolve the consumer operating model, shaping processes, governance, tooling, and documentation that improve prioritization, execution, and scalability as the business grows.
- Take first pen on project plans and new organizational approaches, identifying the gaps between what the team has and what the team needs to up-level initiatives both large and small.
Requirements
- 4+ years of experience in strategy and operations, chief of staff roles, management consulting, or program management, including close collaboration with marketing teams.
- Systems thinker with an operator’s mindset: Able to zoom out to understand how strategy, org building, processes, and incentives interact, then zoom in to translate that understanding into practical, actionable solutions.
- Experience assessing and helping implement technology solutions for scaling organizations.
- Executive-ready communicator comfortable with data: Synthesizes complex information and data into clear narratives, decision frames, and recommendations for senior leaders, while adapting communication style for different audiences.
- Strong operating judgment: Brings a mature point of view on tradeoffs, sequencing, and decision-making; knows when to push for rigor and when to enable speed.
- Detail orientation and quality execution: Carries a project from overarching plan through to tactical execution, while being trusted as the source of truth on project details and maintaining a high standard for work quality.
- Skill bringing structure to open-ended problems: Thrives in evolving environments creating structure where it doesn’t yet exist and iterating as the business learns and scales.
- Cross-functional influence: Builds trust quickly, aligns diverse partners, and drives outcomes through clarity and follow-through.
Benefits
- Medical, dental, and vision coverage starting on Day 1
- Equity (ISOs)
- 401(k) program
- Family planning programs + paid parental leave
- Physical fitness and wellness memberships
- Emotional and mental health support programs
- Unlimited PTO + 10 paid federal holidays + our annual, week-long Winter Break
- Flexible work environment
- Lunch reimbursement for in-office employees
- Employee Resource Groups
- Learning and Development stipend
- Transparent culture
- Amazing mission!
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