Senior Program Manager leading global strategies and operational improvements in Unum, a Fortune 500 employee benefits provider. Collaborating on cross-functional initiatives that enhance employee experiences.
Responsibilities
Responsible for leading teams to implement strategy, roadmaps, change/adoption management plans, success metrics, and implementation plans for multiple large multi-disciplinary cross-functional initiatives for the Global Enterprise that enhance how Unum supports our employees/managers, clients, and evolving business models
Leads more than one large program to deliver these initiatives with responsibility for coaching and directing the work of those assigned from P&C
Drives large process and operational improvements, thinking creatively to deliver innovations to improve the Unum employee and manager experiences, influences implementation in functional areas within P&C
Partners with Strategy and Planning Team colleagues, HRBPs, P&C SLT to drive the end-to-end change adoption plan for key initiatives that impact the Global Unum workforce
Effectively presents data and analysis for key performance indicators, recommendations, and trends; responsible for regular program reporting
Builds strong partnership across P&C to ensure consistency and operating effectiveness
May oversee a small team of program managers
May perform other duties as assigned
Requirements
Any combination of education or experience equivalent to a bachelor’s degree with 7 years of project management experience
Experience with large scale organizational transformations and or implementations, preferably in HR (e.g., M&A, OD restructures)
Demonstrated leadership experience
Outstanding attention to detail
Strong verbal and written communication skills; demonstrated ability to effectively communicate to all levels of management and create strong working relationships
Demonstrated strength in influencing others and delivering functional results
Excellent organizational, time management and planning skills; Proficiency in project planning methodologies and tools with the ability to adapt and solve problems proactively and creatively
Strategic and systems thinking capabilities; Continuous improvement mindset to recommend and implement changes (Six-Sigma, TQM, process engineering certification or training, added plus)
Proven experience leading adoption/change rollout of HCM systems, software for workforce end users and/or driving size-able cross-functional organizational redesign efforts in a mid- to large-size corporate setting (ADKAR Certification or Practitioner added plus)
Strong collaboration and facilitation skills
Ability to manage in a fast-paced, dynamic environment
Innovative thinker, comfortable with change and trying new approaches
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