Platform Support Manager overseeing L1 support team performance and stakeholder collaboration. Driving continuous improvement and operational excellence in platform support processes.
About the role
- Branch Manager leading operations at United Community and developing branch staff for sales success. Driving customer relationships and ensuring compliance with banking regulations.
Responsibilities
- Lead and manage the overall operations of the branch
- Mentor and develop branch staff to achieve sales and service goals
- Build strong customer relationships through exceptional service and community outreach
- Drive business development efforts to grow the branch's customer base
- Ensure operational excellence and compliance with all banking regulations
Requirements
- Minimum 3 years banking experience
- NMLS registration
- Supervisory Experience
- Consumer/Residential lending experience
- Thorough knowledge of Consumer and Small Business Lending Operations, Teller and CSR functions, bank products and services
- Background in financial operating policies and procedures, banking regulations (state and federal), employee development and public relations preferred
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