Fire Service Manager overseeing operations, sales, and administration in company's Service/Inspection Department. Responsible for strategic guidance and team leadership while ensuring performance and compliance.
About the role
- Assistant Branch Manager supporting sales and lending operations to drive branch growth. Mentoring staff and enhancing customer relationships in the absence of the Branch Manager.
Responsibilities
- Assist the Branch Manager with overall branch operations
- Operate a Teller window during peak times or staffing shortages
- Compile monthly reports on Teller Transactions and Over/Short reports
- Conduct interviews and complete loan applications for consumer and small business loans
- Stay updated on training and regulations related to lending, deposits, and branch operations
- Generate new relationships and accounts, actively cross-selling bank products and services
- Update and monitor sales activities using 360 View
- Maintain and enforce security policies and procedures
- Help achieve branch sales, deposit, and loan growth targets
- Motivate, train, and coach employees to meet branch goals
- Assist with work schedules, performance reviews, and disciplinary actions
- Represent the financial institution in community activities and business development
- Ensure compliance with NMLS registration and renewal requirements, including fingerprinting and background checks
Requirements
- Minimum 3 years of sales and service experience in banking/financial services
- Supervisory experience
- Knowledge of Consumer and Small Business Lending Operations, Teller and CSR functions, bank products and services
- Active NMLS registration
- Excellent interpersonal communication skills
- Proficient in Microsofit Office programs
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