About the role

  • Project Manager leading enterprise-level client engagements spanning Unboxed’s portfolio including SaaS products, consulting, and custom training solutions. Managing project delivery, team alignment, and client success.

Responsibilities

  • Lead multiple large, complex client engagements from initiation through deployment and early value realization
  • Own delivery performance across scope, schedule, budget, quality, and customer satisfaction
  • Develop and manage integrated project plans, including timelines, budgets, resource plans, and dependencies
  • Drive day-to-day execution: coordinate cross-functional teams, manage priorities, and remove delivery blockers
  • Ensure alignment between what is sold and what is delivered, partnering closely with Sales and Solution teams
  • Build and maintain detailed project schedules, forecasts, and financial tracking (budget vs. actuals)
  • Manage resource planning and allocation across internal and external teams
  • Identify and proactively address capacity constraints and delivery risks
  • Support portfolio-level visibility into resource utilization and project health
  • Identify, assess, and mitigate risks across technical, content, and operational workstreams
  • Lead issue resolution and escalation in alignment with PMO governance
  • Manage formal change control processes, including impact analysis on scope, schedule, and budget
  • Ensure transparency and proactive communication of risks and mitigation strategies
  • Serve as a primary point of contact for client stakeholders throughout delivery
  • Facilitate alignment across executives, business stakeholders, and delivery teams
  • Lead status meetings, steering updates, and executive-level reporting
  • Educate clients on delivery processes, roles, and expectations to ensure effective collaboration
  • Produce clear, concise reporting on project status, financials, risks, and outcomes
  • Ensure adherence to PMO standards, tools, and methodologies
  • Contribute to portfolio-level insights, dashboards, and continuous improvement initiatives
  • Support governance forums (e.g., steering committees) with actionable insights and recommendations
  • Coach and mentor delivery team members to strengthen execution capability
  • Promote consistent use of tools, templates, and best practices across teams
  • Contribute to the evolution of Unboxed’s PMO operating model, delivery frameworks, and standards
  • Foster a culture of accountability, collaboration, and continuous improvement

Requirements

  • 7–10+ years of project management experience, including leading large, cross-functional initiatives within the learning and development industry
  • Demonstrated success delivering complex projects on time, within budget, and to high quality standards
  • Experience working with enterprise clients and influencing senior stakeholders
  • Bachelor’s degree preferred
  • Experience in the Pharma/Life Sciences industry a plus
  • Proficiency with modern project management and collaboration tools (experience with Kantata a plus)

Benefits

  • Competitive salary and benefits
  • Ample paid time off – 5 weeks PTO (pro-rated in 1st year), 6 paid holidays plus winter break between 12/26 and 1/1
  • Dynamic and convenient office location – unlimited snacks, casual dress code, covered parking and gym on site
  • Open communication and a commitment to fostering teamwork across the organization

Job title

Project Manager

Job type

Experience level

SeniorLead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job