Senior Advanced Customer Engineer providing mentorship and technical support to field engineers at Cognex. Responsible for project delivery, documentation, and customer communication.
About the role
- Consultant supporting end-to-end CDP implementation projects at Two Circles, enhancing marketing insights for sports and entertainment clients.
Responsibilities
- **Role Responsibilities**
- Support end-to-end CDP implementation projects, from discovery and requirements gathering to go-live and post-implementation support.
- Translate business goals into scalable CDP use cases, ensuring alignment with marketing, CRM, data governance, and IT teams.
- Design and implement integration flows between CDP and various systems (Web, mobile, ad tech, analytics, etc.).
- Guide clients on data ingestion, identity resolution, segmentation, and activation best practices.
- Configure CDP features such as audience segmentation, real-time personalization, customer journeys, and reporting.
- Work closely with client stakeholders, developers, and vendors to ensure smooth implementation and troubleshooting.
- Provide training to clients and internal teams and maintain detailed implementation documentation.
Requirements
- **Essential skills and experience:**
- Experience working in a consulting environment and/or digital agency, ideally in MarTech, Digital analytics implementation or data-related roles.
- Strong problem-solving skills and ability to think critically in complex technical environments.
- Demonstrated experience with technologies and processes related to marketing automation, personalisation, and data orchestration.
- Hands-on experience with popular analytics tools and tag managers such as Google Analytics (GA) and Google Tag Manager (GTM).
- Proven experience in web and mobile app tracking implementation and optimization.
- Solid understanding of data analysis and reporting, with an ability to translate insights into actionable recommendations.
- Ability to translate business requirements into high-level solution design, aligning technical capabilities with strategic objectives.
- Familiarity with front-end coding technologies including JavaScript and HTML.
- Excellent organizational and time management skills to handle multiple client engagements simultaneously.
- Strong analytical mindset with attention to detail and data integrity.
- Effective interpersonal and communication skills, with the ability to collaborate across teams and with clients.
- **Nice-to-Have**
- Experience as a technical consultant, preferably with direct client-facing experience in solution delivery.
- Experience implementing Customer Data Platforms (CDPs) across various marketing and data ecosystems.
- Solid familiarity with the Martech landscape and trends, including emerging tools and practices.
- Hands-on experience working with marketing data, including audience segmentation and activation use cases.
- Familiarity with advertising technologies and platforms, including DMPs, DSPs, SSPs, Adservers.
- Knowledge of modern privacy practices, including cookie deprecation, cookie management, consent data, and privacy regulations such as GDPR and CCPA.
- Understanding of database technologies, including the differences between structured and unstructured data, data lakes and data warehouse.
- Working knowledge of APIs, API architecture, and webhooks, with the ability to understand and troubleshoot integrations.
Benefits
- **What can we offer you? **
- We offer a benefits package to suit you and your lifestyle! Out of a core monthly budget, you can choose your own comprehensive benefit package.
- Renowned Team Days often throughout the year
- Summer Away Days
- 23 standard days of holiday (+1 Birthday, +1 Well-being Day, +1 'Big Life Event', and +1 Admin Day), closure of office over Christmas (plus Bank Holidays)
- Discretionary Bonus based on company performance
- Performance Reviews every 6 months with discretionary salary increases
- Private healthcare (Vitality) and/or Health Care Plan (Medicash)
- Mobile phone contribution
- Sport Challenge contribution
- Gym membership contribution
- 2 x annual kit drops
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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