Hybrid Senior HR Information Systems Analyst

at Tufts University School of Dental Medicine

• Job title: Senior HR Information Systems Analyst
• Job type: Full Time
• Experience level: Senior
• Salary: $91,879 - $117,150 per year
• Degree requirement: Bachelor's Degree
• Tech skills: ERP, SQL
• Location requirements: Hybrid, United States

About the role

• Senior HR Information Systems Analyst managing UKG platform integrations within a healthcare system. Ensuring seamless data movement across HR, payroll, and clinical operations.

Responsibilities

• Serves as the subject-matter expert for UKG inbound and outbound integrations, including file-based interfaces, API-driven data exchanges, event-based integrations, and SFTP processes.
• Maintains, monitors, and troubleshoots all UKG interfaces to ensure timely and accurate data transmission across HR, Payroll, Finance, and clinical systems.
• Partners with IT and vendors to design, test, implement, and optimize integration workflows, ensuring scalability and adherence to Tufts Medicine’s integration architecture.
• Leads root-cause analysis on integration failures and partner on long-term solutions to prevent recurring issues.
• Configures and maintains UKG modules that interact with integrations (e.g., Timekeeping, Accruals, Person Data, Job Data).
• Supports UKG release management including testing integrations against new features, patches, and upgrades.
• Ensures data mapping, data transformations, event triggers, and interface schedules align with business processes and security requirements.
• Maintains documentation of integration designs, file layouts, data dictionaries, and workflow diagrams.
• Serves as a liaison between HR Technology, IT, Payroll, HR Operations, Finance, and clinical departments to understand data needs and system dependencies.
• Leads requirements gathering sessions for new data feeds, interface enhancements, and system-to-system connectivity.
• Collaborates with vendors (including UKG) to resolve complex issues and launch new connections or file exchanges.
• Supports data governance efforts by ensuring accurate, secure, and compliant data movement across systems.
• Validates data accuracy through regular audits, reconciliation processes, and quality checks.
• Upholds HIPAA, SOC, and other regulatory standards related to data privacy and security.
• Maintains integration-related SOPs, change-control documentation, and support ticket records.
• Assists in building and maintaining reporting datasets and extracts tied to integration outputs.
• Partners with HR and business analytics teams to ensure data consistency across reporting sources.
• Supports the creation of dashboards or audit tools that monitor integration health and data volume trends.
• Provides guidance to HRIS Analysts on technical troubleshooting, testing practices, and system best practices.
• Serves as an escalation point for integration-related support issues.
• Contributes to team knowledge-sharing, training materials, and documentation improvements.

Requirements

• Bachelor’s degree in Information Systems, Computer Science, HR Management, Business, Healthcare Administration, or related field.
• Five (5+) years of progressive more responsible and complex experience supporting UKG (Dimensions or WFC), with a strong emphasis on integrations.
• Three (3+) years of hands-on experience with the Boomi Platform.
• Hands-on experience with UKG API frameworks, file-based integrations (CSV/XML/JSON), SFTP processes, and automated data workflows.
• Strong understanding of HR data structures, workforce management data models, and payroll/timekeeping dependencies.
• UKG Pro or Dimensions integration certifications preferred.
• Experience with Mulesoft, SnapLogic, or other middle-tier integration platforms preferred.
• Familiarity with SQL, relational databases, or scripting languages used for data transformation preferred.
• Experience supporting ERP or HR technology ecosystems in a large healthcare system preferred.
• Seven (7+) years of direct experience supporting UKG (Dimensions or WFC), with a strong emphasis on integrations preferred.
• Experience in a healthcare system or highly regulated environment preferred.

Benefits

• Comprehensive Total Rewards package that supports your health, financial security, and career growth