Head of Operations driving operational strategy and customer success in SaaS for APAC at Henry Schein One. Leading a team to ensure timely product adoption and operational efficiency.
About the role
- Senior ML Operations Engineer developing AI tools for the construction industry through intelligent automation. Collaborating with teams to launch scalable AI agents and improve operations.
Responsibilities
- Develop and manage infrastructure for distributed model training (e.g., SageMaker, Ray, Kubernetes).
- Deploy ML models using containerization (Docker), orchestration tools (Kubernetes, ECS), and serving frameworks
- Integrate ML workflows seamlessly with CI/CD pipelines for efficient model building, testing, and deployment
- Create and maintain robust data and ML pipelines using Prefect, Airflow, or custom orchestration tools
- Implement comprehensive experiment tracking (MLflow, Weights & Biases) and observability systems (Arize, Evidently)
- Establish effective monitoring, logging, and governance practices for ML systems.
Requirements
- BS/MS in Computer Science, Data Science, or related technical discipline
- 5+ years experience in ML Operations, with at least 3 years focused on scalable AI/ML deployments
- Strong proficiency with cloud infrastructure (preferably AWS), container technologies (Docker, Kubernetes), and modern MLOps frameworks
- Extensive experience managing GPU and CPU resources for specialized AI workloads (Computer Vision, NLP, or LLM fine-tuning)
- Practical experience with data quality and performance monitoring in production ML environments
- Bonus: Experience designing data architectures optimized for AI/ML (vector, graph databases)
- Bonus: Familiarity with RAG systems and agentic applications
Benefits
- A close-knit and collaborative early-stage startup environment where every voice is heard and every opinion matters
- Competitive salary and stock option equity packages
- 4 Medical Plans to choose from including 100% covered option. Plus Dental and Vision Insurance!
- Learning & Growth stipend
- Flexible long-term work options (remote and hybrid)
- Free lunch provided in the office in NYC & Austin - you’ll never go hungry with us!
- Unlimited PTO; We truly believe in work-life balance and that hard work should be balanced with time for rest and rejuvenation
- IRL / In-Person retreats throughout the year
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