Account Consultant II managing client relations at Horizon Blue Cross Blue Shield. Focused on client acquisition, service, and managing accounts in the health insurance sector.
About the role
- Contributing to sustainable solutions that advance Enterprise Technology Supplier management processes. Managing internal and external supplier relationships with strong analytics and problem-solving skills.
Responsibilities
- Contribute to the development of sustainable solutions that advance Enterprise Technology (ET) Supplier and Financial management processes.
- Work cross-functionally with internal stakeholders, utilizing strong analytics and data-driven problem-solving skills.
- Serves as the relationship manager for internal or external supplier relationships, including offshore services.
- Handles matters relating to supplier management processes including but not limited to, sourcing engagement, contract administration, process management and/or relationship financial and performance management.
- Monitors internal and external service relationships to ensure quality of service delivery, client satisfaction, operational efficiencies and achievement of target cost savings.
Requirements
- Bachelor's degree and five years of IT service delivery with experience managing complex, IT vendor relationships; or an equivalent combination of education and work experience.
- In-depth knowledge in information systems and ability to identify, apply, and implement best practices. Understanding of key business processes and competitive strategies related to the IT function.
- Ability to plan and manage projects. Ability to solve complex problems by applying best practices. Ability to interpret and convey complex, difficult, or sensitive information.
- Ability to provide direction and mentor less experienced teammates.
Benefits
- medical
- dental
- vision
- life insurance
- disability
- accidental death and dismemberment
- tax-preferred savings accounts
- 401k plan
- no less than 10 days of vacation during their first year of employment
- 10 sick days and paid holidays
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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