Hybrid Account Consultant II

at NJM Insurance Group

• Job title: Account Consultant II
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $70,500 - $94,395 per year
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Newark, United States

About the role

• Account Consultant II managing client relations at Horizon Blue Cross Blue Shield. Focused on client acquisition, service, and managing accounts in the health insurance sector.

Responsibilities

• Key member of account management team in its efforts to sell new business, inclusive of ancillary products
• Service, convert, and add additional lines of business to existing accounts and to convert accounts to managed care
• Create and facilitate client presentations and meetings, utilizing analysis of current client trends and plan design offerings
• Analyze data in order to recommend changes and cost saving designs incorporating medical management programs
• Responds timely and pro-actively to account or broker telephone inquiries by contacting the appropriate operating areas throughout the enterprise
• Build strong internal and external relationships
• Resolves complex service issues, and answers product and benefits questions
• Assists in processing paperwork relating to the prospecting, enrollment, and/or termination of accounts
• Maintains the accuracy of the account profile and group administration through data updates
• Facilitates and coordinates the timely implementation of new groups and conversions
• Analyzes inter-departmental problems and makes recommendations for resolutions
• Assists in the procurement of information from groups to complete and verify sale documentation
• Responsible for reporting requests and confirming data accuracy

Requirements

• Minimum Highschool diploma or GED
• Prefers a bachelor's degree preferred or equivalent work experience
• Requires a minimum of 3 years Group, Life, or Health Insurance experience.
• Requires a candidate with a New Jersey State Health/Life License or the ability to procure one within three (3) months of employment.
• Must be proficient and possess advanced skills in the use of personal computers and supporting software in a Windows based environment, including MS Office products (Word, Excel, PowerPoint) and Lotus Notes
• Should be knowledgeable in the use of intranet and internet applications.
• Knowledge of Group Health products lines including Managed Care.
• Prefers knowledge of Horizon BCBSNJ products and underwriting policies.

Benefits

• Comprehensive health benefits (Medical/Dental/Vision)
• Retirement Plans
• Generous PTO
• Incentive Plans
• Wellness Programs
• Paid Volunteer Time Off
• Tuition Reimbursement