Senior Product Manager driving product and service experiences at Truist, balancing business, technology, and design priorities. Work with Agile team to deliver high-quality results.
Responsibilities
Research, analyze, and learn about a target client segment, to garner a deep understanding of their segment and that segment’s financial needs.
Be an expert with respect to the competition, industry trends, and changing customer needs. Demonstrate thought leadership and champion the business vision across the company.
Analyze the market and competitive environment to define a differentiated product vision that delivers unique value. Translate analyses into sound recommendations based on data and experience.
Collaborate with a wide variety of partners to align on strategy and develop a delivery roadmap that supports business goals.
Collaborate and engage key stakeholders, including lines of business, operations, and other functional areas in the planning and execution of projects.
Write epics and features in support of the defined roadmap, working with partners to prioritize across teams.
Set Planning Increment (PI) vision, priority and definition, partnering with product owners on feature prioritization and delivery timelines.
Develop feature backlog roadmap, leading high level deliverables including discovery, prototypes/wireframes, usability studies, partner demos, and web analytics planning.
Obtain partner alignment and approvals including legal, compliance, security, fraud and others as needed.
Partner to set Pricing and ensure billing follows all associated processes and procedures.
Create and track product metrics to inform strategy and roadmap, sharing analysis with partners.
Work with Readiness to create client and teammate facing content.
Risk management: Ensure all Product Management Lifecycle (PML) process & procedures are followed, supporting security, risk, audit, and more, and ensure action items and deadlines are met. Lead risk presentations, working with other PM and PO partners on evidence to support recommendations.
Attend Agile ceremonies, as applicable.
Mentor other Product Managers on product management practices.
Requirements
Bachelors’ degree in business, engineering, design, or technology field; or related field or equivalent combination of education and professional experience
Ten or more years of banking, financial services, or other relevant work experience
Five or more years of product, analysis, technology, and/or design experience
Five or more years of leading cross functional teams
Previous experience working as a Product Manager
Equal enthusiasm for high-level strategic planning and tactical daily execution
Experience defining/driving vision of experience programs and/or partnership based programs
Experience defining and delivering large-scale online initiatives
Proven ability to use data analytics, research and testing methodologies to drive business decisions, diagnose problems, and recommend action plans to resolve issues
Ability to lead cross-functional teams without formal authority
Comfortable managing concurrent projects in a fast-based, results-driven environment
Comfortable with ambiguity, leading work autonomously, and making independent decisions
Excellent skills in presentation, facilitation, communication, and negotiation
Experience defining/driving vision of experience programs and/or partnership based programs
Experience in roles requiring strong communication and interpersonal skills & the creation and delivery of succinct executive-level presentations to explain and sell plans/vision
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