IT - Service Manager enhancing IT services at p36 GmbH, an innovative tech firm. Focused on developing AI solutions and optimizing processes in a hybrid work environment.
About the role
- Sales Support Manager providing administrative support to account managers and sales teams in a tech service provider. Enhancing operational efficiency in a dynamic international environment across various countries.
Responsibilities
- Provide administrative support to account managers and sales teams
- Ensure accuracy of customer order data for Billing, Delivery, and other departments
- Manage billing profile changes, novations, credit notes, and site code updates
- Validate invoice dates and billing amounts
- Support internal projects requiring sales administration expertise
- Take ownership of administrative processes that impact sales operations
- Deliver accurate and timely support to ensure smooth execution of customer orders
- Solve complex administrative challenges and contribute to process improvements
- Make sound decisions independently while collaborating across teams and geographies
- Drive efficiency by introducing new tools, workflows, or practices
Requirements
- 3–5 years of business experience in a sales support or administrative role
- Experience with CRM systems (Salesforce required)
- Proficiency in MS Excel
- Strong communication skills and fluency in English (spoken and written)
- Ability to collaborate with internal teams (Solution Engineering, Procurement, Product Management, Pricing Desk)
- Experience in data entry and quality assurance
- Telecom industry experience (nice-to-have)
- University degree (nice-to-have)
Benefits
- Continuous learning and career growth opportunities
- Professional training and English/Spanish language classes
- Comprehensive medical insurance
- Mental health support
- Specialized benefits program with compensation for fitness activities, hobbies, pet care, and more
- Flexible working hours
- Inclusive and supportive culture
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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