Travel Sales Consultant managing agent accounts and resolving grievances for B2B travel tech startup. Educating community members and enhancing travel experiences through efficient processes.
Responsibilities
Build and manage a highly engaged community of business entrepreneurs/agents
Educate members about TravClan and manage 100-200 business accounts
Work closely with finance, product, and marketing teams to improve processes
Ensure customer delight while managing agents' grievances
Host country-wide offline and online events/meet-ups
Requirements
Minimum of 6 months’ experience in the travel industry
Comfortable with sales/targets
Ability to speak with customers on call for a minimum of 4-5 hours daily
Good at resolving customer queries or escalations
Willing to work long hours i.e. 10 - 12 hours daily
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