Support in Project Finance and Energy & Infrastructure within a multinational team based in Frankfurt. Engaging in crossborder transactions and legal guidance for renewable energy and infrastructure projects.
TG
Hybrid Senior Technical Lead – D365 Finance, Operations
Posted 3 days ago
About the role
- Senior Technical Lead for Microsoft Dynamics 365 Finance & Operations at TP. Overseeing rollouts and providing L2 technical support for D365 F&O systems.
Responsibilities
- Participate in development tasks and issue resolution activities related to ongoing D365 F&O rollouts across multiple subsidiaries, ensuring alignment with global standards and timelines
- Collaborate with cross-functional teams to design and implement solutions for new requirements, enhancements, and subsidiary-specific configurations
- Contribute to testing efforts (unit, integration, and UAT) in the context of rollout projects
- Support localization and integration needs for new subsidiaries during rollout phases
- Ensure proper handover and knowledge transfer from project (BUILD) to support (RUN) teams post-rollout
- Act as a senior escalation point for complex D365 F&O technical incidents escalated from the L1 team
- Collaborate effectively with the L2 integration partner team to analyze and resolve recurring or complex technical issues
- Perform deep-dive investigations into system behavior, integrations, custom code (X++), and performance issues
- Ensure timely resolution and root cause analysis of incidents, with a focus on minimizing business disruption
- Own and manage the end-to-end lifecycle of support tickets, including coordination between internal stakeholders, L1 team, and the integration partner
- Drive continuous improvement initiatives based on ticket trends, recurring issues, and user feedback
- Support environment management activities including code deployments, configuration migrations, and data refreshes
- Maintain technical documentation, knowledge base articles, and handover materials
Requirements
- Bachelor's degree in Computer Science, Information Technology, or related field
- 5+ years of experience in technical support or consulting for D365 Finance & Operations
- Strong technical expertise in: X++ development and debugging, LCS (Lifecycle Services) and Azure DevOps pipelines, SQL Server and data management framework (DMF), integration technologies (OData, custom services, REST APIs)
- Deep understanding of D365 F&O modules (Procurement, Sales, Accounting, Fixed assets...) and system architecture
- Experience working in cross-functional environments involving support, business teams, and external partners
- Ability to manage priorities across multiple tickets and stakeholders
- Excellent communication skills, with the ability to translate technical issues into business terms
- Familiarity with Power Platform (Power Automate, Power Apps, Power BI, Dataverse)
Benefits
- Health insurance
- Employee assistance program
- Paid time off
- Professional development opportunities
- Flexible work arrangements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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