Assistant Manager supporting Financial Promotions & CMA Compliance at Lloyds Banking Group. Providing regulatory advice, reviewing communications, and managing oversight to ensure compliance.
Responsibilities
Support senior specialists in providing second line advice on FCA Financial Promotions rules, Consumer Duty, ASA advertising standards, and CMA requirements.
Help translate policy, rules and guidelines into clear, practical advice for first line teams.
Support the identification and development of meaningful data points that can be used for automated oversight of FP & CMA compliance.
Help shape simple dashboards, metrics, or recurring insights that show emerging risks or trends.
Present data outputs or findings in a clear, compelling and accessible way to support thematic reviews.
Contribute to the tracking and management of remediation actions, breaches and risk events relating to FP and CMA requirements.
Assist in identifying themes or root causes using both qualitative insight and emerging data led indicators.
Support oversight of programmes, propositions or transformation activity involving communications or marketing.
Draft concise and clear reports, advisory notes and risk summaries for senior colleagues.
Build positive, productive working relationships with first line business teams, Legal, and fellow risk specialists.
Requirements
Experience in a compliance, risk, legal or customer communications environment.
Basic understanding of FP, CMA, ASA or advertising regulation and a strong motivation to develop rapidly.
Strong written and verbal communication skills, with the ability to translate complex requirements clearly.
Analytical capability and attention to detail when reviewing communications, data or interpreting regulation.
Curious and proactive in understanding how things work and why.
Comfortable seeking clarity, challenging constructively and escalating when needed.
Excellent organisation skills, able to manage multiple tasks at pace.
Benefits
A generous pension contribution of up to 15%
An annual performance-related bonus
Share schemes including free shares
Benefits you can adapt to your lifestyle, such as discounted shopping
28 days’ holiday, with bank holidays on top
A range of wellbeing initiatives and generous parental leave policies
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