Customer Support Expert providing professional customer assistance for a renowned German bank. Operates in a hybrid model from Rostock with full and part-time options.
Responsibilities
Friendly and professional customer advice by telephone (inbound)
Independent, solution-oriented handling of all customer inquiries
Completion of general administrative tasks
Requirements
Prior experience in customer service, sales, or as a call center agent is an advantage but not required — career changers, career starters, and those re-entering the workforce are warmly welcome (m/f/d)
Excellent written and spoken German
Clean criminal record certificate
Friendly, customer-focused manner
Benefits
Permanent employment contract
Start with 27 days of annual leave
Fixed base salary with an attractive bonus scheme
Company contributions to employee savings (vermögenswirksame Leistungen)
Subsidies for company public transport ticket and company bike leasing
Option to work part-time or full-time
Occupational health offerings (fruit days, massage chair, fitness partnerships, preventive health checks, and more)
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