Systems Project and Compliance Coordinator ensuring robust compliance and effective controls across Finance Systems. Collaborating with IT and business stakeholders on governance and risk management practices.
About the role
- Senior Dev Lead for Microsoft Dynamics 365 Finance & Operations supporting multiple subsidiaries. Collaborating with teams for development tasks, support, incidents resolution, and continuous improvements.
Responsibilities
- Participate in development tasks and issue resolution activities related to ongoing D365 F&O rollouts across multiple subsidiaries, ensuring alignment with global standards and timelines.
- Collaborate with cross-functional teams to design and implement solutions for new requirements, enhancements, and subsidiary-specific configurations.
- Contribute to testing efforts (unit, integration, and UAT) in the context of rollout projects.
- Support localization and integration needs for new subsidiaries during rollout phases.
- Ensure proper handover and knowledge transfer from project (BUILD) to support (RUN) teams post-rollout.
- Act as a senior escalation point for complex D365 F&O technical incidents escalated from the L1 team.
- Collaborate effectively with the L2 integration partner team to analyze and resolve recurring or complex technical issues.
- Perform deep-dive investigations into system behavior, integrations, custom code (X++), and performance issues.
- Ensure timely resolution and root cause analysis of incidents, with a focus on minimizing business disruption.
- Own and manage the end-to-end lifecycle of support tickets, including coordination between internal stakeholders, L1 team, and the integration partner.
- Drive continuous improvement initiatives based on ticket trends, recurring issues, and user feedback.
- Support environment management activities including code deployments, configuration migrations, and data refreshes.
- Maintain technical documentation, knowledge base articles, and handover materials.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or related field
- 5+ years of experience in technical support or consulting for D365 Finance & Operations
- Strong technical expertise in: X++ development and debugging, LCS (Lifecycle Services) and Azure DevOps pipelines, SQL Server and data management framework (DMF), Integration technologies (OData, custom services, REST APIs)
- Deep understanding of D365 F&O modules (Procurement, Sales, Accounting, Fixed assets...) and system architecture.
- Experience working in cross-functional environments involving support, business teams, and external partners.
- Ability to manage priorities across multiple tickets and stakeholders.
- Excellent communication skills, with the ability to translate technical issues into business terms.
- Familiarity with Power Platform (Power Automate, Power Apps, Power BI, Dataverse)
Benefits
- Professional development opportunities
- Comprehensive background check required for employment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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