Senior Manager, Product Manager for Small Business Bank Associate Servicing at Capital One. Leading product management efforts and collaborating with cross - functional teams to enhance customer servicing tools.
About the role
- Senior Product Manager leading digital product development and enhancing customer experiences at T-Mobile. Collaborating with engineers, designers, and marketers in a hybrid role to drive product strategy.
Responsibilities
- Works in collaboration with VP's, Director's, peers, and team to develop strategy, plans, and outcomes across T-Mobile’s postpaid and prepaid (including Metro by T-Mobile) journeys.
- Aligns product strategy with business objectives across both brands.
- Drives cross-functional alignment with Engineering, Design, Research, Marketing, and Business Teams to assess and evolve digital selling experiences across T-Mobile and Metro.
- Prioritizes features and improvements based on brand-specific customer needs and opportunities.
- Maintains a strong understanding of the wireless industry, Digital and assisted trends, and competitive positioning.
- Evaluates how emerging trends impact customer journeys for both T-Mobile and Metro by T-Mobile, and informs roadmap innovation accordingly.
- May own the lifecycle management of multiple products supporting both brands.
- Oversees product vision, development of business cases, and roadmap execution across customer acquisition, upgrade, and cross-sell journeys.
- Develops and drives change management strategies that cascade the vision and align team goals with corporate and brand priorities.
- Ensures clarity of purpose across postpaid and prepaid product teams.
- Provides coaching and execution guidance to Product Management team, ensuring effective delivery of brand-aligned experiences.
- Drives accountability with T-Mobile and vendor partners for performance, funding, and service levels.
- Facilitates cross-brand budget alignment and collaboration to enhance efficiency and cost management.
Requirements
- Bachelor's Degree in Computer Science, Business, Engineering, IT or equivalent experience
- Master's/Advanced Degree In Business Administration (preferred)
- 7+ years of relevant Product Management experience in an agile product development environment
- Product Lifecycle Management
- Communication
- Business Analytics
- Agile Project Management
- At least 18 years of age
- Legally authorized to work in the United States
Benefits
- medical, dental and vision insurance
- flexible spending account
- 401(k)
- employee stock grants
- employee stock purchase plan
- paid time off
- up to 12 paid holidays
- paid parental and family leave
- family building benefits
- back-up care
- enhanced family support
- childcare subsidy
- tuition assistance
- college coaching
- short- and long-term disability
- voluntary AD&D coverage
- voluntary accident coverage
- voluntary life insurance
- voluntary disability insurance
- voluntary long-term care insurance
- mobile service & home internet discounts
- pet insurance
- access to commuter and transit programs
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Product Manager role at Infoxchange shaping digital products supporting communities across Australia. Collaborate for ongoing success in a mission - driven environment with a focus on social justice.
Senior Product Manager leading the evolution of payment routing and platform integration capabilities. Collaborating with various teams to maximize payment success at Caesars Digital.
Senior Product Manager leading B2C product development at Jooble, enhancing user experience for job seekers worldwide. Overseeing initiatives from design to implementation, ensuring business needs are met.
Product Lead managing full product lifecycle for Eidra's digital products and supporting US market expansion. Collaborating with clients, leading product vision, and enhancing strategic delivery in a hybrid setup.
Product Manager at Evoliz fintech driving product strategy and user - focused innovation. Collaborating with teams to enhance a cloud - based billing solution for businesses.
Product Manager delivering innovative and sustainable customer experiences in Commercial Banking. Crafting strategies and managing products to support a Top 10 Commercial Bank's operations.
VP of Product Management at Expedia Group driving innovative AI - first products for global travel partners. Leading strategy, execution, and a high - performing team across multiple platforms.
Director of Production leading large - scale creative programs at Adobe's in - house creative agency. Translating vision into execution, and managing high - performing teams across integrated media.
SAP PLM Product Owner maximizing product value by leading Agile teams and enhancing product lifecycle systems. Collaborating with stakeholders to deliver high - value solutions for supply chain management.