Summer Intern providing hands-on technical support in a large international enterprise environment. Opportunity to develop strong customer service and troubleshooting skills.
Responsibilities
Provide hands-on technical support in a large international enterprise environment
Assist with the installation, maintenance, and support of end-user computing hardware and software
Work directly with end users to assess hardware and software needs
Utilize automation and remote management tools to deploy software and updates
Support desktop imaging processes and maintain standardized build images
Provide timely, professional support for end users experiencing hardware, software, or connectivity issues
Requirements
Must be actively enrolled in a graduate or undergraduate program with a related major
Microsoft Certified Technology Specialist (MCTS) preferred
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