Senior Product Analyst ensuring quality assurance in POS and Payments solutions at TJX. Collaborating with global teams and mentoring QA testers in an agile environment.
Responsibilities
Coordinate creation and execution of test cases from acceptance criteria, in compliance with TJX standards
Manage an effective global test lab strategy in collaboration with our Store Engineering team
Coordinate with Quality Assurance Testers, ensuring effective test planning, execution, and defect management
Collaborate with scrum and runway teams on upstream test planning
Support our globally distributed Quality Assurance Testers, handling any emergency testing requests, day-to-day testing activities - across manual and automated testing efforts for POS and Payment systems
Contribute to the definition and continuous improvement of Quality Assurance processes, standards, and best practices
Monitor and report on quality metrics, identifying trends and areas for improvement
Champion a culture of quality and accountability across delivery teams
Interface with business partners on UAT-related activities and questions
Mentor and train junior Quality Assurance team members, fostering continuous learning and development
Attend office location when required to support testing in the labs.
Requirements
3+ years of Product Analyst experience within agile teams
1+ years supporting Quality Assurance activities across multiple projects or large-scale initiatives
Strong grasp of manual and automated testing methodologies
Excellent communication skills for technical and non-technical audiences
Proven ability to work independently and collaboratively across global teams
Experience with tools like Jira, Confluence, and test management platforms
Passion for mentoring and team development
Adaptable to changing priorities and requirements.
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