Tixel is the honest ticket marketplace.
We’re on a mission to fill every seat with a happy fan.
Learn more at tixel.com/about

Tixel

operations

Tixel is a fair ticket resale marketplace trusted by millions of fans and event organisers worldwide. It enables users to buy tickets safely and sell them easily for concerts, festivals, sports, theatre, and comedy events. Tixel focuses on providing buyer protection, capping prices, and preventing fraud, ensuring a secure experience for all users in various cities and countries.

Tixel is the honest ticket marketplace. We’re on a mission to fill every seat with a happy fan. Learn more at tixel.com/about

• Own the day-to-day flow of ticket delivery to fans across both integrated and non-integrated events.
• Be across marketplace performance when it matters most - as gates open on event day.
• Set up and maintain event pages with precision and care.
• Stay one step ahead by monitoring listings and sales patterns to detect suspicious activity.
• Track marketplace performance metrics, identify trends and operational risks, and contribute insights that help us to strengthen both fan experience and overall marketplace health.
• Jump in during high-volume or time-sensitive periods to keep things moving.
• Provide in-person operational support at key US festivals and events when needed.

Fan Operations

Marketplace Operations role ensuring operational accuracy in ticket delivery for Tixel, transforming live entertainment by providing fans access to events. Work hands-on with ticket fulfilment and operational support.

business-development-rep

• Convert inbound demand efficiently.
• Own and close inbound venue and emerging festival leads.
• Deliver a strong partner experience.
• Own a defined segment of GMV.
• Support broader go-to-market efforts.
• Operate with discipline.

Business Development Manager

Business Development Manager at Tixel growing the market presence across live events. Managing partnerships and enhancing partner experiences while converting inbound leads.

account-manager

• Drive & Grow Strategic Platform Partnerships
• Build and manage partnership plans across primary ticketing providers and other strategic distribution platforms across the US and other core markets
• Own ongoing strategic relationships with key partner stakeholders
• Define joint goals, success metrics and review cadence, ensuring partnerships consistently deliver commercial impact
• Identify underperformance and implement clear action plans to improve results
• Proactively surface new partnership opportunities across ticketing, marketing, fan engagement and discovery platforms
• Orchestrate Integration & Launch Success
• Oversee the rollout of partner integrations, ensuring clear scope, timelines and accountability across internal and external teams
• Work closely with Product and Integration teams to align commercial requirements with technical delivery
• Coordinate go-live readiness and ensure integrations translate into adoption, referrals and measurable outcomes
• Partner with Commercial teams to Drive Activation
• Operate as a shared growth engine with regional Commercial teams, aligning on pipeline prioritisation, launch strategy and partner activation
• Support joint enablement initiatives, including training, playbooks and activation workflows
• Maintain a strong feedback loop between partners, Commercial teams and internal teams to continuously improve performance
• Build Scalable Partnership Programs
• Design clear referral and activation motions that partner teams can easily follow
• Develop practical enablement resources that reduce friction and increase partner-led growth
• Use performance data and qualitative insights to iterate and refine partnership models over time

Platform Partnerships Manager

Platform Partnerships Manager driving growth through strategic partner relationships for Tixel, a ticket marketplace. Building scalable partnerships with primary ticketing and distribution platforms.

product-designer

• Lead the evolution of Tixel’s brand system (visual identity, guidelines, templates, asset library)
• Set creative direction for campaigns, from concept through rollout
• Stay hands-on delivering high-impact design across priority marketing initiatives
• Mentor and develop a Designer, lifting quality and confidence
• Improve how the design function runs (briefing, feedback loops, prioritisation, QA)
• Uphold Tixel brand design system and ensure its evolution inline with design updates.
• Work with the product team to ensure consistency between marketing channels and all customer experiences

Design Lead

Design Lead evolving Tixel's brand identity for a rapidly growing ticket marketplace. Leading creative direction and mentoring within a high-impact design environment.

community-manager

• Develop and execute a community-led growth strategy that supports Tixel’s acquisition and engagement objectives in Australia.
• Identify, prioritise and engage with high-value fandoms and online communities: including Discord channels, FB groups, subreddits and emerging platforms that present strong conversion potential.
• Build and nurture relationships with fan leaders, creators, moderators, superfans and scene-shapers to unlock scalable, high-impact activation opportunities.
• Create, publish and optimise fan-first social content that drives conversation, hype, trust and platform awareness.
• Lead day-to-day community engagement across AU, while supporting UK and US markets as required.
• Activate the community at key cultural moments like festivals, gigs, onsales, viral event spikes and partnered collaborations/marketing activations - delivering timely support and driving hype via fan-driven experiences.
• Partner cross-functionally with Marketing, Content, Product and Data teams to turn community insights into growth experiments, product opportunities and campaign inputs.
• Track sentiment, trends and fan behaviours to inform content direction and strengthen Tixel’s connection to key communities.
• Nurture vibrant fan ecosystems across all platforms, ensuring Tixel shows up authentically in the spaces fans care about most.

Social & Community Manager

Community Manager focusing on building Tixel’s community across Australia. Engaging with fandoms and executing strategies in a fast-paced startup environment.

financial-planning-and-analysis

• Partner with functional leaders as a trusted advisor, translating financial performance into actionable insights.
• You'll play a key role in shaping strategic and operational decisions by embedding financial thinking into day-to-day discussions and long-term planning.
• Deep-dive into growth initiatives, pricing, margins and new market opportunities.
• Assist in developing business cases for new product or partnerships, and help resource the bets that move the needle.
• Support an effective budgeting and forecasting process that aligns with company goals.
• Maintain a proactive outlook on cash flow, profitability and capital needs, while building and managing rolling financial models and scenario plans.
• Play an integral role in scaling Tixel’s financial systems and processes. Help evolve and optimise how our Finance function operate so the team can move fast.

Finance Business Partner – 12M Contract

Finance Business Partner helping build a world-class finance function at Tixel, turning financial insights into business outcomes while collaborating across teams.

Tixel

About the company

Open jobs

6 jobs found

Fan Operations

Tixel

Business Development Manager

Tixel

Platform Partnerships Manager

Tixel

Design Lead

Tixel

Social & Community Manager

Tixel

Finance Business Partner – 12M Contract

Tixel