ServiceNow Developer responsible for designing, implementing, and maintaining CMDB solutions across Sun Life’s infrastructure estate. Collaborates with teams to gather requirements and translate them into solutions.
About the role
- ServiceNow Developer implementing ITSM and HR modules for customers in various industries. Contributing in diverse team projects while enhancing customer experience and solutions.
Responsibilities
- Implement ServiceNow modules ITSM and/or HR for our customers.
- Able to implement integration using REST API or any other standard integration platforms available.
- Contribute as ServiceNow developer in projects ranging from simple to complex.
- Analyze and resolve production issues around implemented solution based on ServiceNow.
- Handle code migration from development to test to production instances of ServiceNow.
- Support end users with queries around ServiceNow based implemented solution.
Requirements
- Certified ServiceNow Administrator with preferably ITSM Implementation Specialist
- Minimum 2 years of real experience in ServiceNow developer / support role
- Strong technical knowledge about ServiceNow ITSM module
- Good Knowledge about ServiceNow On-Premise implementation
- Candidates with ServiceNow HR module knowledge are preferred.
- Proven track record working in ServiceNow platform as technical consultant.
- Analyses and improves current implementation and solutions.
- Is able to explain and present new ideas and solutions.
- Prior exposure or working with international teams located in Europe and India
- Able to communicate well in English.
Benefits
- Empowerment, flexibility and work-life balance
- An ultimate combination of local and international team environments
- Numerous networking opportunities and internal communities
- Various opportunities both to learn and to share knowledge with others – in our team this means e.g. participating in ServiceNow trainings and conferences and getting relevant certifications
- Interesting country specific benefits
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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