Senior Product Owner driving HR Service Delivery solutions leveraging ServiceNow capabilities. Collaborating with Agile teams to optimize employee experience and deliver high - priority HR products.
About the role
- ServiceNow Developer at Vivicta building modern, scalable, AI-enhanced solutions. Develop backend functionalities and enhance ServiceNow capabilities in an agile environment.
Responsibilities
- Develop backend functionalities in ServiceNow using JavaScript (Business Rules, Script Includes, Flow Actions, Scheduled Jobs, Scripted REST APIs).
- Work with AI capabilities in ServiceNow ( Now Assist, AI Search, intelligent routing, predictive models ).
- Contribute to the development and enhancement of the Service Portal and Service Operations Workspace — integrating data, logic, and AI to deliver a modern and intuitive user experience.
- Design data structures, workflows, and automation across various modules (ITSM, GRC, SIR, ITAM or others depending on the project).
- Test, document, and deliver solutions with high quality, including active participation in code reviews.
- Collaborate with architects, analysts, and other team members in an agile environment.
- Explore new capabilities of the ServiceNow platform and bring ideas to improve existing solutions.
Requirements
- Experience with any of following is advantage - Service Operation Workspace and/or Service Portals and/or AI Features in ServiceNow (AI Search, Now Assist, generative AI use cases).
- Hands-on experience developing on the ServiceNow platform (minimum 2 years) with a strong understanding of its capabilities.
- Knowledge of JavaScript (server-side scripting) and/or Angular JS is advantage.
- Experience creating Script Includes, Business Rules, Flow Designer actions, and Scripted REST APIs.
- Ability to design scalable, maintainable, and cleanly written solutions.
- English proficiency sufficient for effective communication in an international team.
Benefits
- The contract is for an indefinite period of time.
- Working on Shift system.
- Free fitness facilities in the building in Ostrava, sports with Multisport for other locations.
- Sick pay contribution for long-term serious illness in excess of the law.
- 107 CZK meal allowance on top of salary.
- IT courses, certifications, language training and personal development courses covered by the company.
- Choose from contributions for pension and life insurance, sports, culture, health, travel or education in the cafeteria.
Job title
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