Oversee the rollout and management of MAN v FAT Soccer programs across multiple states in the USA. Lead operations, stakeholder coordination, and ensure alignment with organizational goals.
About the role
- Sr. Manager developing and executing monitoring controls for Managed Solutions. Partnering with client services and technology to ensure accuracy in calculations and transactions.
Responsibilities
- develop and execute monitoring controls and reporting for all facets of Managed Solutions
- partner closely with client services, technology, risk and legal associates to implement reporting and forensic frameworks
- validate the accuracy and precision of calculations and transactions
- work closely with fellow Default Solutions Team members and other associates on root cause analysis, mitigation and validation
- support the conception, definition, and development of key capabilities and features of the model management system
- maintain a holistic set of controls to support the flawless execution of the RetirePlus Series
- monitor and analyze ongoing activity across all plans enrolled in the RetirePlus Series
- review volume & control total reports to identify red flags, anomalies & potential issues
- research results and items flagged by audits and control total reports
- identify the root cause, population impacted & fix that needs to be implemented for identified issues
- create and support interactive dashboards and reports to communicate complex analytics insights to non-technical stakeholders
- review individual accounts based on random sampling and audits
Requirements
- 5+ years of data analyst or similar experience
- Experience in designing and developing robust data pipelines for seamless data ingestion and transformation using Python and/or Alteryx
- Knowledge of principles, techniques, and best practices of data modeling and data quality
- Direct experience with SQL analysis and reporting tools such as Tableau
- Familiarity with TIAA’s institutional systems, processes, and procedures
- Bachelor’s Degree or equivalent of four (4) years of related work experience
- Experience working with retirement plans and services
- Experience working across functions / businesses in a matrix environment that may include Product, Marketing, Legal, Risk, Compliance, Technology, Client Relationship Sales, Client Services, etc.
- Familiarity with TIAA’s investment and annuity products
- Understanding of asset allocation and managed account products and services
- Experience with processes including creation and maintenance of documentation
- Advance level experience with SQL scripts
- Advanced proficiency in SQL development, including complex query optimization.
Benefits
- superior retirement program
- highly competitive health, wellness and work life offerings
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