Specialist in Credit Card Operations managing account updates and resolving customer inquiries. Compliance with regulations and collaboration with teams to improve process efficiency.
About the role
- Senior Director of Operations managing complex manufacturing operations with a focus on growth and operational excellence at Thermo Fisher Scientific. Leading production while ensuring compliance, customer service, and quality.
Responsibilities
- Manage complex manufacturing operations while driving strategic growth and operational excellence
- Direct production of high-quality products in regulated environments while ensuring exceptional customer service and compliance
- Optimize end-to-end operations, implement continuous improvement initiatives
- Develop high-performing teams aligned with the company mission
- Establish and execute strategic plans, drive productivity and efficiency improvements
- Support a culture focused on quality, safety and customer success
- Manage P&L responsibilities while scaling operations to meet growing demand
Requirements
- Bachelor's Degree plus 12+ years of experience in operations leadership in regulated manufacturing environments
- Preferred Fields of Study: Engineering, Chemistry, Biology, Business or related technical/scientific field
- Advanced training in continuous improvement methodologies (Six Sigma, Lean)
- Demonstrated P&L management and operational excellence experience at scale
- Strong working knowledge of cGMP, FDA, and other relevant quality/regulatory requirements
- Experience leading and developing large, multi-functional teams
- Experience implementing continuous improvement and lean manufacturing methodologies
- Strong business acumen and analytical capabilities
- Effective communication and influence skills across all organizational levels
- Ability to implement change and deliver results in matrix environments
- Experience with ERP systems and manufacturing technologies
- Strong project management capabilities
- Strategic mindset with ability to balance short and long-term priorities
- Experience in customer/client relationship management
- Strong problem-solving and decision-making abilities
- Ability to travel 25-40% as required
- Change management and transformation experience
- Cross-functional collaboration and influence skills
- Financial planning and budget management expertise
Benefits
- Adherence to all Good Manufacturing Practices (GMP)
- Safety Standards
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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