Billing Coordinator ensuring accurate billing and supporting finance operations in a dynamic workplace. Join Fora to contribute to a collaborative finance team in London.
Responsibilities
Raising accurate monthly invoices for fixed charges (such as licence fees/rent) and ad‑hoc charges, ensuring all billing aligns precisely with signed contracts and leases
Managing Direct Debit mandates and proactively resolving failed payments
Acting as a point of contact for finance‑related queries, delivering timely, friendly and professional service to our tenants
Maintaining detailed billing breakdowns and reconciling invoices against billing systems, identifying and investigating anomalies
Building strong relationships across Finance, Sales, Operations and Building Teams to ensure billing reflects real‑time client activity
Supporting Management Accountants and the Financial Reporting team with audit, revenue and occupancy queries
Monitoring AR dashboards and reports, and taking ownership of clearing open items
Escalating complex issues, reconciliations or contract discrepancies to the Billing Manager
Processing client terminations and preparing deposit returns, ensuring any outstanding balances are offset correctly
Supporting the Billing Manager with ad‑hoc projects and operational improvements as required
Requirements
2–3 years’ experience in a billing or accounts‑receivable focused role
Previous experience in a fast‑paced, customer‑facing environment
Strong Microsoft Excel skills; confident working with data and reconciliations
Experience with SAP Business ByDesign, Salesforce or Nexudus is desirable
Experience working in a multi‑site organisation (property experience a plus)
A strong understanding of financial controls and accuracy
Exceptionally organised with strong attention to detail
Able to manage competing deadlines and adapt to changing priorities
Confident communicator, comfortable working with stakeholders at all levels
Analytical mindset with the ability to see both detail *and* the bigger picture
Self‑motivated, proactive and happy working independently and as part of a team
Professional, personable and committed to delivering a great client experience
Degree‑level education or equivalent experience (desirable)
Relevant finance or accounting qualifications also desirable
Benefits
Core working hours with flexibility – because life doesn’t run 9–5
Two weeks ‘Work from Anywhere’ – swap your desk for a beach, a mountain… anywhere that inspires you
28 days’ annual leave + bank holidays
Your birthday off – celebrate *you*
Buy additional annual leave to create even more time for what matters
5% matched pension scheme – supporting your future
Life assurance for peace of mind
Discounted gym membership to keep you feeling your best
Health cash plan - supporting day to day medical expenses
Mental wellbeing support - confidential in-person or online therapy sessions
Cycle to Work Scheme
Season Ticket Loan to make your journey easier and more affordable
25% off at Fora cafés – your morning coffee just got better
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