Billing Specialist managing medical claims submissions in a part - time role at Hanger, a leading O&P services provider. Ensuring timely and accurate claims processing within a medical office setting.
About the role
- Billing Associate I processing customer payments at Frontline Insurance. Providing robust customer service and handling invoicing issues across multiple platforms.
Responsibilities
- Process payments received via check (lockbox and remote deposit), credit card, and ACH/ eCheck
- Reconcile daily collections and troubleshoot identified discrepancies
- Review disbursements per defined procedures and established authority limits
- Assist Underwriting with escalated billing issues
- Manage multiple shared Outlook mailboxes dedicated to servicing internal and external customers on matters related to invoicing, payment, or commission
- Review and take needed action on various activities upon assignment in BillingCenter
- Handle returned payments and credit card chargebacks
- Administer the ACH commission process
- Conduct routine user acceptance testing
- Participate in projects impacting department or company initiatives, as needed
- Perform routine administrative tasks
- Responsibilities subject to change
Requirements
- Proficient in Word, Outlook, Excel, and Internet applications
- Strong ability to exercise good judgment in dealing with customer's technical issues
- Good organizational and people skills
- Strong, sound decision-making skills, good judgment, and critical thinking skills
- Solid verbal and written communication skills
- Produces meticulous work
- College degree or equivalent years of related experience preferred
Benefits
- Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term)
- 401k Retirement Plan with a generous match
- Four weeks of PTO
- Pet Insurance for your furry family members
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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