Senior Analyst for Cloud Ops focused on maintaining critical GCP environments and leading incident resolution. Support improvements in infrastructure and collaboration with multiple teams.
About the role
- Director of Operations driving performance and scalable systems across healthcare and housing programs. Leading initiatives to improve quality and efficiency in a mission-driven organization serving vulnerable populations.
Responsibilities
- Drive performance, accountability, and scalable systems across healthcare, housing, and mental health programs
- Translate executive strategy into measurable operational outcomes
- Lead cross-functional initiatives that improve quality, efficiency, and impact
- Oversee multiple program managers and enterprise-wide initiatives within a mission-driven organization serving vulnerable populations
Requirements
- 10+ years operational leadership in healthcare, social services, or mission-driven organizations
- 5+ years managing managers
- Experience in at least two: Healthcare administration, Housing/supportive housing programs, Mental health services, Integrated care models
- Proven track record managing complex cross-functional initiatives
- Experience building systems in growing or resource-constrained environments
- Advanced project management (Agile, Asana, Monday, MS Project, etc.)
- Strong data analysis and KPI development skills
- Proficiency with Excel and BI tools (Tableau, Power BI, dashboards)
- Knowledge of healthcare compliance (HIPAA, regulatory standards)
- Experience with performance measurement frameworks
- Master’s degree preferred (MPH, MHA, MSW, MBA or related)
- PMP, Lean Six Sigma, LCSW or similar credentials a plus
Benefits
- Medical, dental, vision (90% employer paid)
- 401(k) with 4% match
- 20 PTO days + 12 holidays
- $5,000 annual professional development
- Hybrid schedule (3 onsite / 2 remote)
- 12 weeks paid parental leave
- Growth path to VP of Operation
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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