Social Media Analyst managing Paga Group’s social media presence and performance. Creating engaging content and analyzing metrics for optimal brand growth in Financial Services sector.
About the role
- Social Media Intern engaging with users in real-time across LinkedIn, X, and Reddit. Focusing on brand representation and community management for Telnyx.
Responsibilities
- Join Telnyx’s AEO team for a 4-week internship focused on real-time social media engagement and community management across LinkedIn, X (Twitter), and Reddit.
- Actively monitor LinkedIn, X, and Reddit for mentions, questions, and discussions involving Telnyx.
- Thoughtfully engage with relevant posts, threads, and comments to support brand presence and credibility.
- Respond to frustrated or confused users with clarity, empathy, and accuracy, escalating issues when appropriate.
- Identify recurring themes, bugs, or confusion and surface insights to Support, Product, or Marketing teams.
- Communicate in a professional, calm, and technically competent tone aligned with Telnyx standards.
- Develop a strong understanding of telco, VoIP, and developer conversations happening in public forums.
Requirements
- Clear communicator who can explain technical ideas simply and calmly.
- Thick-skinned and composed when dealing with public criticism or angry users.
- Chronically online (in a good way)—you understand how LinkedIn, X, and Reddit actually work.
- Detail-oriented, avoiding misinformation and sloppy public responses.
- Growth mindset—eager to learn telco products, support workflows, and brand communication.
- Important: This is not a meme-posting, or “brand Twitter” role. It is a customer-facing engagement role that requires professionalism, restraint, and judgment.
- Pursuing a bachelor’s in communications, marketing, journalism, or similar.
- Experience managing or moderating social media accounts or online communities.
- Familiarity with SaaS, developer tools, or technical products is a plus.
- Availability for 40 hours/week.
Benefits
- Unpaid. You’ll gain experience at a world-class tech company.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Seeking innovative Social Media Managers to elevate brand presence across platforms. Responsibilities include content creation, follower engagement, and campaign analysis.
Social Media Manager creating engaging content across social platforms for 1st Formations. Shape social strategy and support entrepreneurs' needs through innovative and creative approaches.
Content Manager creating engaging social media content for an educational company. Combining creativity, results orientation, and clear communication.
Head of Social Media leading NEXT.io's digital strategy for the iGaming industry. Crafting engaging content and community interaction to enhance brand visibility.
Social Media Manager at Razer managing content across various digital platforms for gaming. Overseeing TikTok Shop and engaging with community influencers while aligning with HQ strategies.
Marketing Intern managing social media channels and engaging with content creation at an early - stage startup. Collaborating across teams to drive social engagement and support marketing initiatives.
Paid Social Media Executive at SMRS developing impactful social media campaigns. Working in a global brand environment focused on diversity and creating positive change.
Social Media Ads specialist overseeing quality and execution for luxury brands in a hybrid setup at Havas. Collaborating with teams to ensure media activations align with brand identity.
Content Strategist managing and optimizing digital content for Instituto Valorize’s social media platforms. Planning and executing editorial calendars while driving brand presence and engagement.