FP&A Manager handling financial performance analysis and reporting for Ingenico. Collaborating with stakeholders for strategic decision - making and preparing detailed financial insights.
About the role
- Internship role providing technical support for software users at Teknisa. Assist customers in resolving technical issues while gaining practical experience in a technology-driven environment.
Responsibilities
- Gain practical experience providing customer support to users of our software and help them resolve technical issues or answer their questions
- Assist in analyzing customer requests, identifying problems or questions
- Learn to determine the resources required to operate support services
- Log actions related to ticket resolutions in the system
- Keep the customer regularly updated on ticket status
- Provide information about open tickets
- Participate in technical and behavioral (soft-skills) training whenever provided.
Requirements
- Availability for 6 hours per day
- Enrolled in a technical program or undergraduate studies in IT, Logistics, Business Administration, Nutrition, or related fields
- Familiarity with the Windows operating system
- Strong written communication skills
- Ability to solve problems efficiently and work under pressure
- Self-confidence
- Proactive attitude and willingness to learn
- Good interpersonal skills and ability to work in a team
Benefits
- Monthly stipend of R$1,190.00
- Transportation allowance (Vale Transporte)
- Life insurance
- Access to leading gyms in Brazil through Wellhub (formerly Gympass)
- Birthday gift and celebration
- Tek Store: free branded items for employees
- Educational benefits and partnerships: UnicoSkill, Udemy, Wise Up, EnglishPass, Descomplica, and more
- Unitek: Teknisa’s corporate university for professional development
- Feedback-oriented culture
- Friendly, welcoming team that promotes diversity and inclusion!
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