Box Office Manager overseeing operations, cash handling, and customer service for Ticketek. Position requires adaptability and problem-solving in a fast-paced environment.
Responsibilities
Oversee daily operations of the Box Office
Manage cash handling procedures
Provide top-notch customer service on a rotating roster
Requirements
General day-to-day Box Office operations including patron calls, box office sales and admin tasks.
Be available to work on a seven-day rotating roster, working 38 hours a week, including weekend and evening work
Assist the Client Services Team with administrative duties as required
Provision of exceptional customer service
Demonstrate a customer focused attitude, being a true ambassador for our brand.
Pursue quality and excellence in a fast paced industry.
Demonstrate credibility as you represent the team, the business and the brand through all your interactions.
Be adaptable, able to mold to an ever-changing environment.
Have the proven ability to problem solve, both being able to think of, and implement innovative solutions to everyday problems.
Be able to quickly establish rapport and develop client relationships with a variety of stakeholders.
Have the proven ability to problem solve, being able to think of, and implement alternative solutions.
Be a team player willing to strive to deliver exceptional results.
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