Senior Product Owner serving as customer proxy for Agile development teams. Responsible for defining, prioritizing, and overseeing the product backlog to deliver business value.
About the role
- Senior Product Manager driving AI initiatives at TeamViewer. Collaborating on Autonomous Endpoint Management, Remote Connectivity, and Digital Employee Experience solutions.
Responsibilities
- Develop an understanding of users, customers, markets, and competitors, especially towards opportunities to apply AI and data-driven approaches to solve customer requirements
- Formulate and communicate the product requirements for TeamViewer AI, create and own the product backlog, create ideas for new features and use-cases based on in-depth discovery work with customers
- Specify the Use-Cases and Requirements, support the delivery and launches, and continuously observe the success of the Product and translate your insights into improvements
- Work across the organization with stakeholders from R&D, Product Management, Marketing, Sales, Solution Delivery and Business Development
- Translate industry AI trends into Endpoint Management needs to deliver context-aware recommendations and insights for IT admins and end users
- Automate End-Point Management and DEX: Apply generative AI to record sessions, generate recommendations and automations, and continuously update a self-help knowledge base and drive faster issue resolution to boost employee experience
Requirements
- University Degree in Information Technology, Data Science, Business or related field
- Proven Track record of product initiatives in the AI space
- Experience with user experience design and end user application of AI
- Proficiency in product and project management
- Ability to work in a cross functional, cross location and multi-skilled team
- Basic Understanding of Endpoint Management, Remote Connectivity and DEX solutions
- Deep Knowledge of current AI, LLM and Machine Learning technology
- Customer centricity, experience in directly working with customers and partners in the software development cycle
- Understanding of data management concepts and lifecycle (data ingestion, governance, enrichment, value creation)
- Fundamental knowledge of Data Science and analytics, with the ability to translate between data-driven opportunities and product requirements
- Having worked with agile software development methodologies
- A proactive mindset, eagerness to learn, and strong collaboration skills
- Fluent in English; German is a plus.
Benefits
- Onsite Onboarding in our HQ office for an optimal start
- Great compensation and benefits packages including company achievement bonus and company stocks, regular salary reviews
- Premiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewer
- Public transport friendly offices
- Option to lease an e-bike
- Special terms for local gyms
- Access to Corporate Benefits platform with many discounts
- Regular Team events and company-wide celebrations
- Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
- Hybrid and Flexible work time with up to 60% home office
- Work From Abroad Program allowing up to 40 days of work outside your contracting country
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