Senior Manager, Product Manager for Small Business Bank Associate Servicing at Capital One. Leading product management efforts and collaborating with cross - functional teams to enhance customer servicing tools.
About the role
- Director of Product Management at TeamViewer driving AI-powered AEM vision and product strategy. Leading product lifecycle from market analysis to execution across the organization.
Responsibilities
- Drive TeamViewer ONE’s AI-powered AEM vision, lead product strategy and execution
- Uniting DEX, RMM, UEM and remote support to deliver autonomous endpoint excellence
- Create and own the product strategy for TeamViewer ONE at TeamViewer
- Build and execute a long term roadmap and drive the creation of business cases
- Build an AI and Automation strategy to drive the core value proposition of the solution
- Align a marketing and commercial strategy for TeamViewer One and AI
- Prepare and recommend Build, Buy & Partner projects to complete the platform and accelerate GtM
- Formulate and communicate the product requirements for TeamViewer ONE
- Direct the product backlog, create ideas for new features and use-cases
- Work out a data driven approach on measuring and adapting the product strategy
- Specify the Use-Cases and Requirements, support the delivery and launches
- Continuously observe the success of the Product and translate your insights into improvements
- Work across the organization with stakeholders from R&D, Product Management, Marketing, Sales, Solution Delivery and Business Development
- Translate industry trends into Autonomous Endpoint Management needs
- Automate End-Point Management and DEX
- Apply generative AI to drive faster issue resolution to boost employee experience
Requirements
- University Degree in Information Technology, Data Science, Business or related field
- Strong analytical and strategic thinking skill
- Out-of-the-box thinker
- Proven Track record of leading strategic product initiatives in the Endpoint management space
- Strong leadership experience of leading multi-skilled teams
- Experience with user experience design and end user application of AEM, ITSM, RMM or RS/RA tools
- Expert level in product and project management
- Ability to work in a senior leadership team
- Good Understanding of Endpoint Management, Remote Connectivity and DEX solutions
- Good understanding of current AI, LLM and Machine Learning technology
- Customer centricity, experience in directly working with customers and partners in the software development cycle
- Very good understanding of data management concepts and lifecycle (data ingestion, governance, enrichment, value creation)
- Fundamental knowledge of concepts for product-led growth (PLG) to drive adoption of a SaaS platform
- Having worked with agile software development methodologies
- Excellent communication and presentation skills
- Fluent in English; German is a plus.
Benefits
- Onsite Onboarding in our HQ office for an optimal start
- Great compensation and benefits packages including company achievement bonus or sales bonus and regular salary reviews
- Premiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewer
- Public transport friendly offices
- Option to lease an e-bike (Germany only)
- Special terms for local gyms
- Access to Corporate Benefits platform with many discounts
- Regular Team events and company-wide celebrations
- Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
- Hybrid and Flexible work time with up to 50% home office
- Work From Abroad Program allowing up to 40 days of work outside your contracting country
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