Onboarding Specialist managing onboarding activities and client due diligence at Coface. Ensuring compliance with AML/KYC regulations in a fast - paced financial environment.
About the role
- Customer Onboarding Specialist overseeing customer onboarding across multiple ERP systems in the Americas, focusing on increasing company revenue through new business.
Responsibilities
- Managing end-to-end account setup from application to new customer account
- Providing top-notch customer service, troubleshooting, and proposing solutions
- Identifying root causes of customer concerns and process issues
- Maintain customer account data
- Assist with internal account requests
Requirements
- 0-1 years of relevant work experience
- High school diploma required; preferred Associate's Degree in Business & Analytics
- Strong data entry skills and attention to detail
- Clear communication and ability to interact with higher management
- Strong organizational, time management, and adaptability skills
- Ability to work independently under pressure and maintain confidentiality
- Quick learner with a proficiency in using computer systems and applications
Benefits
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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