Join Severn Trent Water Limited's Customer Operations team to make a positive impact. We are looking for individuals with a proactive mindset and problem - solving skills.
About the role
- Loan Operations Representative at TD servicing loans through administrative tasks and customer inquiries. Handling complex inquiries and providing procedural knowledge to less experienced staff.
Responsibilities
- Perform various administrative tasks involved in servicing Loans
- Execute highly complex or non-routine administrative tasks with significant judgment
- Conduct research, process incoming mail, and provide customer service
- Make entries in general ledger and approve or review entries for accuracy
- Assist management in developing and maintaining budget
- Identify, audit, and rectify departmental discrepancies
- Provide leadership and guidance to the unit or team within Loan Operations
- Respond to complex inquiries and follow up with customers and branches
Requirements
- High school diploma or GED
- 3+ years related experience
- Proven knowledge of Loan Operations policies and procedures
- Proven computer literacy and proficiency in common PC applications
- Proven attention to detail and ability to prioritize workload
- Excellent interpersonal skills and written/verbal skills
- Strong analytical and administrative abilities
- Fidelity AM, Blue Zone, Loanserv/Sagent experience preferred
Benefits
- Health and well-being benefits
- Savings and retirement programs
- Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
- Banking benefits and discounts
- Career development
- Reward and recognition
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Supervisor leading Benefit Operations team ensuring high - quality HR service delivery at Comcast. Overseeing complex benefits processes and driving operational excellence within the department.
Operations Associate handling settlements and corporate actions while supporting customer tax obligations at Sharesies in a dynamic environment.
Senior Manager leading fulfillment operations at PopSockets, a digital - lifestyle company. Driving operational excellence and managing 3PL partnerships for business growth.
Senior Inspector providing technical guidance and compliance oversight in oil and gas operations. Working at Alberta Energy Regulator with a focus on regulatory compliance and leadership.
Methods Agent supporting operations by optimizing production processes and resolving technical issues through cross - department collaboration in the aeronautics sector.
Lead technical support and operational initiatives for gas distribution systems at NiSource. Assist in mentoring leadership and ensuring safety compliance across multiple operation centers in Virginia.
Technology Operations Manager for Wells Fargo overseeing IT services and team operations. Responsible for process improvement and managing operational outcomes.
Senior Operations Manager overseeing operations at Duomo, a platform for personal and spiritual growth. Collaborating directly with CEO on critical business functions and strategic initiatives.
Operations Training Team Leader at Celestica implementing training processes for production. Leading a team of trainers in the assembly, inspection, and testing of company products.