Cloud Operations Lead designing and implementing enterprise - grade solutions at AHEAD to enable digital transformation for clients. Collaborating with stakeholders and delivering high - quality engineering solutions in a hybrid environment.
About the role
- Loan Operations Representative handling various tasks to service Loans. Involves customer communication and complex inquiries within Loan Operations.
Responsibilities
- Performs various administrative tasks involved in servicing Loans
- Tasks may include research, processing incoming mail, customer service and contact
- Provides information and procedural knowledge for less experienced staff
- Responds to the most complex inquiries and issues from customers and internal units
- Contacts customers to explain items affecting their accounts
Requirements
- High school diploma or GED
- 3+ years related experience
- Proven knowledge of Loan Operations policies and procedures
- Proven computer literacy and proficiency in common PC applications
- Excellent interpersonal skills
- Strong analytical and administrative abilities
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Career development opportunities
Job title
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Experience level
Salary
Degree requirement
Location requirements
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