Sales Support Associate responsible for customer interactions and store efficiency at Coach retail location. Assisting with sales, stock management, and providing a welcoming experience.
Responsibilities
Integral part of the store’s overall success and efficiency
Greeting the customer with a smile and eye contact and offering your name
Interact genuinely and naturally with the customer
Conduct email/name capture, where permitted by law
Maintain cash wrap organization and cleanliness
Suggest multiple add-ons and sell gift cards
Receive shipment and transfers
Notify Store Management when new product arrives
Scan cartons/transfers, verifying store information is correct
Organize and clean stock room daily
Requirements
1-3 years of previous retail experience (cashier/stock experience, sales etc.)
Preferably in a luxury retail service environment
Possesses current knowledge of fashion trends and competition in the marketplace
High school diploma or equivalent; college degree preferred
Knowledge of cash register systems
Basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet)
Ability to communicate effectively with customers and team
Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds
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