Senior Key Account Manager at CREA managing e - commerce journey and driving brand growth. Collaborating across teams to enhance customer experience and brand portfolio in Southeast Asia.
About the role
- Global Account Manager for Talixo driving growth with Tier-1 partners and managing strategic relationships. Involves collaboration with commercial, product and tech teams.
Responsibilities
- Own & Grow Our Top Global Partners.
- Build and nurture strong, multi-level relationships with partner stakeholders.
- Lead Quarterly Business Reviews (QBRs), performance deep-dives, and annual joint business planning sessions.
- Become the partner’s trusted advisor, proposing tailored solutions.
- Manage commercial negotiations and renewals.
- Audit all active Tier-1 partners to identify underperformers.
- Partner with Pricing, Tech, and Fleet teams.
- Build and execute data-backed activation playbooks.
- Drive strategy and partner with Product and Tech teams.
- Maintain CRM discipline.
- Identify inefficiencies and proposal improvements.
- Collaborate on the creation of internal playbooks.
- Participate in global account strategy sessions.
Requirements
- 5–8 years of experience in account management, partner management, or business development, ideally within a B2B, travel, mobility, or tech-driven environment.
- Experience managing large, multi-country accounts with complex commercial and operational setups.
- A proven record of growing and retaining key global accounts, including setting strategic goals, delivering joint business plans, and executing measurable growth initiatives.
- Strong commercial acumen.
- A data-driven mindset with advanced analytical and problem-solving skills.
- CRM expertise (Salesforce preferred) and comfort using digital tools to manage pipelines, document opportunities, and monitor performance.
- Excellent stakeholder management and cross-functional collaboration skills.
- Strong negotiation and presentation skills.
- Demonstrated ability to work independently.
- Experience in travel tech, ground transportation, or mobility services is a significant plus.
- High cultural intelligence and adaptability.
- Tech fluency.
- Fluent English communication skills (written and verbal) are essential; additional languages such as German, Spanish, or French are highly desirable.
Benefits
- Private health insurance.
- Corporate Benefits Platform.
- Public transport subsidy(Deutschlandticket/BerlinTicket).
- Flexible working hours, hybrid.
- Vouchers for Talixo rides.
- An additional 3 days off per year for self-development and volunteering.
- Become a part of our vibrant community through the Talixo Employee Club, which organises social events and activities to help us connect and grow together.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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